Trust & safety
Report a problem with a listing.
See something misleading, missing, or just wrong? Tell us and we'll investigate. We acknowledge every report within 72 hours under our e-Commerce Regulations 2002 commitments.
Acknowledge in 72h
Required by e-Comm Regs 2002 and our standing T&S policy.
Listing investigated
We check material info, photos, and the agent's redress-scheme status.
Audit trail
Every report and action is logged. The reporter is never named to the agent.
For legal takedown notices (copyright, defamation, GDPR erasure): email legal@cartref.app directly. We action within 72 hours per the e-Commerce Regs 2002.